Sutco Transportation is looking to hire a Dispatcher to join our team. This is a full-time, Monday to Friday position, that rotates between day and evening shifts and can be based out of our West Kelowna or Salmo BC offices.
The ideal candidate will be a responsible self-starter with a track record of success and reliability. They will be able to work independently with little supervision and support our staff with timely and relevant guidance. They will coordinate maintenance delivery and support our operational goal of full compliance with all relevant regulations and laws. Experience in the transportation industry is an asset but not required as we are willing to train the right candidate.
Key responsibilities:
- Monitor driver movements and activities, provide support as required.
- Communicate calmly, compassionately and effectively; liaise between drivers and customers to ensure smooth operations.
- Plan and communicate the most efficient routes to drivers, work with drivers to maintain route integrity.
- Proactively review changing weather/road conditions and direct drivers on best routes to take to minimize disruptions as conditions change.
- Proactively confirm/remind drivers of scheduled maintenance appointments to minimize unnecessary down time and missed appointments.
- Prepare cross-border paperwork for drivers.
- Learn and implement both company policies and legal requirements of the transportation industry into the daily duties to ensure compliance and efficiency.
- Communicate calmly, compassionately and effectively; liaise between drivers and customers to ensure smooth operations.
Qualifications:
- Minimum 2 years’ experience in a related position.
- Must possess exceptional verbal and written communication skills.
- Strong computer skills are a must have.
- Excellent organizational, interpersonal, and critical thinking skills.
Sutco Transportation is family owned and operated and proudly serves all of North America using the same determination, values and work ethic it was founded on 25 years ago. Sutco is an industry leading company that has been named Trucking HR Canada’s ‘Most Engaged Workforce’ and a ‘Top Fleet Employer’ for 5 consecutive years. This program recognizes companies that are among the top workplaces in the industry!
Sutco is an equal opportunity employer and we welcome all applications. We appreciate all those who apply, but only those contacted will be considered.
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